Your privacy
Privacy Policy for the Olivaro Information Site
Olivarosugar.com is a static information site. It sets no cookies, loads no analytics and never asks for health data. If you email us, we keep your message only to answer it. Order buttons send you to a third-party checkout, which collects your order and payment details under its own policy. Privacy requests go to [email protected].
Written by the Olivaro editorial teamUpdated
The basics
Who runs olivarosugar.com and what does this policy cover?
Olivarosugar runs olivarosugar.com as the U.S. stocking partner for Olivaro. We are not the manufacturer, and we earn money when people buy through our order links.
This policy covers the pages on olivarosugar.com only. It does not cover the checkout, the brand's sales page or any site we link to. Each of those has its own rules.
We wrote it in plain words on purpose. A privacy policy should be short enough to read in a few minutes and clear enough to hold us to it.
Our office is at 1775 Broadway, Floor 8, New York, NY 10019, USA. Privacy questions go to [email protected] (Mon-Fri 9:00am-5:00pm ET).
Last updated October 11, 2026. If we change how we handle data, we will update the date and the text before the change takes effect.
Data types
What personal data does the site collect?
Very little. Most visits leave nothing with us at all.
The site itself collects only what you choose to send us by email, plus the routine logs any web server keeps. Order and payment details are collected by the checkout, not by us.
| Data type | Collected by | Why | How long it is kept |
|---|---|---|---|
| Emails you send us (name, address, message) | Olivarosugar | To reply, fix a page or answer a press question | Until the matter is closed, then deleted on request |
| Server logs (IP address, browser type, page, time) | Our web host | To deliver pages and block attacks | Short routine periods set by the host |
| Cookies | None set by this site | Not used | Not applicable |
| Analytics or ad tracking | None loaded | Not used | Not applicable |
| Order, address and payment details | The third-party checkout | To process and ship your order | Set by the checkout's own policy |
| Health information | Not requested | We never ask for it | Deleted if sent by mistake |
Fonts and images load from our own server. The pages call no outside font, map, video or social media service.
Cookies and tracking
Does Olivarosugar use cookies or analytics?
No. The site sets no cookies and loads no analytics, advertising pixels or social media trackers. We do not build a profile of your visit.
The pages use one small script. It fades sections in as you scroll, opens the mobile menu, runs the supply planner and filters lists. None of that is saved or sent anywhere.
- No Google Analytics, Meta pixel or similar tool is installed.
- No browser storage is used to remember you between visits.
- The order button passes only the pack size (2, 3 or 6 bottles) so the checkout opens on the right offer.
Once you reach the checkout, its own cookies and tracking rules apply. Read its policy before you buy if that matters to you.
Ordering
What happens to my data when I click an order button?
You leave olivarosugar.com and land on a third-party checkout run for the Olivaro brand. Everything you type there goes to that seller, never to us.
You pick a pack
Our button opens the checkout. Nothing about you is sent, only the pack size.
The checkout collects your details
Name, shipping address, email, phone and card number are handled by the seller and its payment processor.
The sale may be credited to us
The checkout can record that you came from an order link on our site. That is how a stocking partner gets paid.
Order questions go to the order desk
Call +1 (855) 889-3137 or email [email protected] for tracking, changes or refunds.
We cannot see your card number or your order. That is also why our website email cannot answer order questions. Prices and terms at checkout are covered on our Olivaro pricing page.
Health information
Does the site ask for my blood sugar or health details?
No. There is no form, quiz or account that asks for your readings, diagnoses or medicines. The fit checklist on some pages runs only in your browser and sends nothing.
If you write to us, leave out your A1C, glucose readings and medicine list. We are not a clinic and cannot give personal medical advice. If you send health details by mistake, we reply without them and delete the message when the matter is closed.
Questions about your own numbers belong with your doctor or pharmacist. Our guides on blood sugar basics explain the terms they may use.
Use and sharing
How does Olivarosugar use and share the data it has?
We use an email only to answer it. We do not sell, rent or trade personal data, and we do not use it for ads.
To reply
Your message and address are used to answer your question or fix the page you flagged.
To keep the site safe
Server logs help the host stop spam, overload and break-in attempts.
When the law requires it
We would share data only with a valid legal request, and only what the request covers.
We do not send newsletters, and we will not add you to any mailing list because you wrote to us. We do not pass your email to the checkout or the brand.
Your rights
How do I ask to see or delete my data?
Email [email protected] with the subject line "Privacy request". Say whether you want a copy, a correction or deletion, and use the address you wrote from before.
Send the request
One short email is enough. No form or account is needed.
We confirm it is you
We may reply to the same address to check the request came from you.
We act on it
We answer as soon as we can and within the time your state's law sets.
Some states, such as California, give residents extra rights by law, including the right to know and to delete. You can use them with us at no cost, and we will not treat you differently for asking.
For data held by the checkout, such as your order history, contact the order desk at +1 (855) 889-3137. We cannot change or delete records we do not hold.
Children
Is the site meant for children?
No. The pages are written for adults. The Olivaro label says children under 18 should check with a physician before using any dietary supplement.
We do not knowingly collect personal data from children under 13. If a parent believes a child has emailed us, write to [email protected] and we will delete the message.
Security and changes
How is my data protected, and how will I know about changes?
The site is served over an encrypted HTTPS connection. Because it stores so little, there is very little to protect, and that is by design.
- Email is kept in a password-protected inbox used only by the site team.
- No database of visitors exists on our side.
- If we ever add a form, cookie or analytics tool, this policy will say so first.
The current version is always the one on the site, with its date at the top. Questions about these rules can go to the same inbox. See the contact page for every address and phone line.
FAQ
Olivaro website privacy: common questions
Does olivarosugar.com use cookies?
No. The site sets no cookies of its own and stores nothing in your browser between visits. The third-party checkout you reach through an order button may use cookies, and its own privacy policy explains how. You can read that policy before entering any details.
Does the Olivaro information site track me with analytics?
No analytics, advertising pixels or social media trackers are loaded on olivarosugar.com. Like any web server, our host may keep short routine logs of IP addresses and pages requested, which help block attacks. We do not use those logs to build profiles or target ads.
Who sees my card details when I order Olivaro?
Only the third-party checkout and its payment processor. Your card number never passes through olivarosugar.com, and we cannot see it or your order. For anything about a payment, a charge or a refund, call the order desk at +1 (855) 889-3137.
Does Olivarosugar sell my email address?
No. We use an email only to answer it, and we never sell, rent or trade personal data. We do not send newsletters or add anyone to a mailing list. Your message is not passed to the checkout or the brand.
How do I delete data Olivarosugar holds about me?
Email [email protected] with the subject line Privacy request and say you want deletion. We may confirm the request from the same address, then delete your messages. Data held by the checkout, like order records, must be requested through the order desk instead.
Should I email my blood sugar readings to the Olivaro site?
Please do not. The site is not a clinic and cannot give personal medical advice, so we never ask for readings, diagnoses or medicine lists. If you send them by mistake, we reply without them and delete the message once the matter is closed.
Why does the order link mention a pack size?
The order button adds only the pack choice, 2, 3 or 6 bottles, so the checkout opens on the right offer. No name, email or other detail about you is attached. The checkout may note the visit came from our site so the sale is credited.
Who wrote this
Written and reviewed by
Plain-language pages built from the label, the sales page and linked public health sources.
Page updated . See our editorial standards and how we check reviews. This website is run by a U.S. stocking partner, not by the manufacturer. Purchases through our order links earn us money.
Keep reading
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U.S. stocking partner for Olivaro
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